The following are the General Policies of Sylver Weddings and are strictly enforced. No exceptions.
1. There will be no abuse of Sylver Weddings or any of their employees. Abuse includes, but is not limited to: Verbal Attacks, Screaming, Profanity, physical attacks and/or negative contact. It is understood that any abuse by any person at the event will not be tolerated and will be cause for immediate termination of the Contract at the Clients expense.
2. Sylver Weddings may use any media taken by Sylver Weddings or their employee’s of the event to use in any way we see fit, including but not limited to: Promotion, Advertisement, and Portfolio, with no expectation or implication of compensation.
3. Sylver Weddings is not responsible for the quality of work provided by any other vendor, whether referred by Sylver Weddings or not. Sylver Weddings is confident of the vendors we refer, but they are their own company, and not under our control.
4. Should this Contract be breached by the client, (Failure to fulfill Client Responsibilities as outlined, or a breach of above Clauses), all monies paid to date will be forfeited, and an hourly rate of $75.00/hr will be assessed for all work done. The monies paid will be applied to the bill, but should those monies not cover this bill, the difference will be due immediately.
5. The Client must return phone calls or emails in a timely manner (24-48 hours), or be found in breach of contract.
6. The Client must notify Sylver Weddings in writing of any changes made to any part of the wedding or vendors within 24 hours. This includes Cancellation of the contract. The Client has the right to make said changes, but Sylver Weddings cannot do the job hired for effectively when not made aware of those changes.
7. Client agrees to supply all requested information – may include, but is not limited to: guest list with addresses/phone numbers, vendor contracts and contact information, seating chart, venue layout, etc. – no later than a pre-determined date, which is based upon the level of service contracted for, and the contracted Service date.
8. In order to secure your date, the Client must remit the Retainer fee, plus travel fee’s and Special fee’s if applicable, at the signing of the Contract via check, Paypal, Credit/Debit card, money order, or cash. Of the remaining balance, 50% is due no later than 6 weeks prior to the event. The remaining balance is due no later than 14 days prior to the event. Officiant only contracts may be allowed to make only the one final balance payment at 14 days vs the split payments.
9. There will be a returned check fee in the amount of $50.00, plus any and all fee’s incurred as a result of a check being returned for insufficient funds.
10. The contract is date specific, and should the event date change, it will be treated as a cancellation and re-booked, plus a 15% administrative fee. A new Contract will be required.
Kickbacks!
It is our policy to reward referrals! If you refer our services to another bride, who books at full cost, we’ll send you a 5% CASH BACK BONUS! To qualify, the referred bride must supply your name and wedding date. The bigger the package she books, the more valuable your gift card will be, up to $100.00 per Bride you refer!!
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